Community Choice Aggregation

Community Choice Aggregation

Community choice aggregation in Massachusetts, also known as municipal electricity aggregation, is a form of group purchasing in which a city or town selects an electricity supplier on behalf of its residents and businesses.

Aggregation can lower electricity bills, provide protection from seasonal price swings, provide a trustworthy electricity supply option, and cost-effectively increase the amount of renewable energy supplied to a community.

7 benefits of our community-focused approach

Instead of working with multi-community aggregations, we take a community-specific approach that customizes everything for your city or town.

This gives you:

1

Flexibility and focus: Because you are not tied to the decision of a group, you have the freedom and flexibility to create a program that matches your priorities. And we can move your plan into the regulatory approval process as soon as it is ready to go.
 

2

The best price possible: When it is time to sign a contract with an electricity supplier, you decide the price you want to pay, the length of contract you want to sign, and the amount of renewable energy you want to include. And you never pay more so that another community can pay less.
 

3

Effective community education: We work with you to design an informational outreach program that meets your community members wherever they are through in-person presentations, office hours, cable-access interviews, attendance at special-interest group meetings, radio interviews, and more.
 

4

Community branding: It’s your program, so all print and web-based branding will lead with your community name, your town seal or logo, and your community colors, not ours.
 

5

Massachusetts-based customer support: Our in-house customer support team is based in Massachusetts and works exclusively on Massachusetts aggregations. Program participants will always get someone on the phone who knows their program and their city or town.
 

6

Hands-on supplier management: We work directly with your electricity supplier to escalate customer support issues when necessary, identify and solve customer support problems, and ensure they live up to their contractual obligations for the life of the contract.
 

7

Help for municipal staff answering questions: Our staff remains directly accessible even after your program launches. In the event a member of the community contacts your staff with questions, we make sure you have the answer, or you can pass the question along to us, and we take it from there.